LEDVEDA FAQ

We understand flexibility is important for our clients. Our standard MOQ policy is designed to ensure quality production while accommodating various business needs.

• Customization orders may require higher MOQ
• Mixed models can be combined to reach MOQ
• Sample orders available for product testing
• Bulk orders receive tiered pricing discounts

For new customers, we offer special arrangements for trial orders. Contact our sales team to discuss your specific requirements.

We maintain efficient production schedules to ensure timely delivery while maintaining our high quality standards.

Production Timeline:

• 1-3 days: Material preparation and confirmation
• 4-10 days: Production and assembly
• 11-12 days: Quality inspection and testing
• 13-15 days: Packaging and preparation for shipment

Expedited Options: Rush orders available with 50% surcharge (10 days delivery)

Note: Custom designs or special requirements may extend lead time by 3-5 days.

We provide professional packaging solutions to ensure your products arrive safely and in perfect condition.

• Individual product boxes with foam protection
• Color printing with product information and specifications
• Barcode and QR code for inventory management
• Master carton with proper labeling
• Waterproof and shockproof materials

Packaging Images:

Custom Packaging: Available with your company logo and design. Additional charges apply.

We offer multiple secure payment options suitable for international B2B transactions. All transactions are protected and encrypted.

Available Payment Methods:

• New Customers: T/T or PayPal required for first order
• Credit Terms: Available for established customers with good payment history
• Currency: USD, EUR, GBP accepted
• Transaction Fees: Buyer responsible for all bank charges

LEDVEDA maintains strict quality control standards throughout the manufacturing process.

Our Quality Standards:

• ISO 9001:2015 certified manufacturing facility
• 100% pre-shipment inspection
• CE, RoHS, IP67 certifications available
• 48-hour aging test for all products
• Waterproof and vibration resistance testing

Return Policy: Defective products can be returned within 30 days for replacement or refund.

We encourage customers to test our products before placing bulk orders.

Sample Order Options:

• Free Samples: Available for established businesses
• Paid Samples: Standard samples at wholesale price
• Custom Samples: Available for OEM/ODM projects
• Sample Lead Time: 3-5 working days

Sample Credit: Sample cost deductible from first bulk order over $1,000.